We trade a lot of ideas and information with our Canadian partners. One thing the Calgary Homeless Foundation recently shared with us is a case management accreditation process that they’ve developed. I know of a few other communities that have developed case management standards, but nothing quite this detailed. You can download the PDF here.
The first part deals with the accreditation process, so you may want to skip to page 59 where the case management Standards of Practice section begins. If you have similar documents or manuals to share with us, please email them to us at email@example.com.